Live casino Privacy Policy

When you register on the live casino platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for account verification as part of the KYC process. Payment-related information, including bKash or Nagad numbers, is collected for financial transactions. Your device's IP address, browser type, and platform usage patterns are automatically logged. This information is used solely for service improvement, security assurance, and fulfilling legal obligations. We never collect unnecessary information without your consent.

Collected information is primarily used to manage your account, process transactions, and provide support services. User activity is analyzed to ensure platform security and prevent fraud. Relevant offers and information may be provided based on your preferences and gaming history. Data may be used to meet regulatory authority requirements in accordance with applicable laws in Bangladesh. Data is also used for statistical analysis to improve our service quality, though no personally identifiable information is used in this context. Users may opt out of marketing communications at any time.

Live casino never sells your personal data to third parties for commercial purposes. Limited data may be shared with approved payment gateway providers for payment processing. Data may be shared with trusted partners for technical services such as hosting or analytics tools, though they are bound by strict confidentiality agreements. Disclosing information in response to legal orders or government directives may be a legal obligation on our part. Anonymized statistics may be shared with responsible gaming organizations. In no other circumstances will your data be transmitted anywhere without your explicit consent.

All your data is stored on secure servers protected by industry-standard SSL encryption and firewall technology. Payment information is secured with the highest level of encryption and unauthorized access is prevented. Even after an account is closed or deleted, certain data may be retained for a specified period due to legal requirements. Our staff access user data only when necessary and based on designated permissions. Data security standards are maintained through regular security audits and system updates. In the event of a security breach, affected users will be notified as quickly as possible.

You have the right to view, correct, and request deletion of your stored personal data. You can opt out of marketing emails and notifications from your account settings. Requests to object to or restrict data processing can be sent to our support team. If you request complete account deletion, we will erase your data beyond what is required by legal obligations. Use your browser settings to manage cookie preferences, though disabling certain cookies may limit some platform functionality. For any questions regarding your rights, please contact our support team.

Live casino reserves the right to partially or fully update this privacy policy at any time. Prior notice will be given via registered email or through the platform in the event of significant changes. Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the most recent update will always be noted at the top of this page. For any privacy-related questions or concerns, please contact our support team at [email protected]. We generally aim to respond within 24–48 hours.